Standard Orders of In-Stock Items
We are able to ship most available orders received by 2:00 pm Central Standard Times Monday-Friday the same business day. If for any reason, your item is unavailable to ship, we will let you know within one business day via email, or by the phone number you included with your order if you did not give an email address. Most orders shipped from our Lincoln, Nebraska flagship store will be delivered in 2-4 business days, aside from the coastal regions of the United States where orders usually arrive in 3-5 business days.
Custom-Built, Custom-Configured, & Special Order Products
If you have ordered a custom-built or custom-configured product we will contact you within one business day to give you an expected shipping date. We will give you our best information and effort on items that require customization or building by our industry partners such as Industry Nine or Push Industries.
Bicycles & Custom Bicycles
In-stock bicycles ship insured within 3 business days through BikeFlights. BikeFlights currently uses UPS for shipment and delivery. Custom bicycles generally ship within 7-10 days of your order. In some cases, particularly if your order includes custom-built or custom-configured suspension, wheels, or other components.