We promise 90 Day Returns & Exchanges on all purchases, except custom bicycles. New and unopened parts, accessories, and gear may be returned for a full refund.
If on receipt of your product you are uncertain about your purchase, please keep your item in the original packaging until you have decided whether or not you wish to keep it.
Parts & Accessories
Parts and accessories should be uninstalled, in the original packaging, and with unopened shrink-wrap and protective films intact.
Electronics should be unopened and unactivated, with original protective films intact.
Clothing & Shoes
Clothing and shoes should be unworn (aside from fitting purposes) and unwashed with the original tags.
Method Cycles specializes in hand-built custom bicycles for enthusiasts. Every bicycle we sell is diligently built using our Method Built quality process and is specced for each rider using our partner’s build kits or a tailored Method Build. We offer an extensive Demo Program as part of our commitment to helping you get the most from cycling. In order to provide sustainable support to our customers, we cannot accept returns of custom bicycles.
Gift Cards are non-refundable.